Description

Customer Service Role In Alabang (Health Care Account)

• Manage customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer experience.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related roles.
• Skills and Competencies: Strong English language proficiency, excellent interpersonal skills, and effective communication abilities.
• Qualities and Traits: Problem-solving attitude, team player, and willingness to learn.
• Working Conditions: Ability to work in a fast-paced environment with flexibility to handle various customer service channels.
• Responsibilities and Duties: Demonstrated ability to use computer systems and software for customer support tasks.