Description

• Assist customers with inquiries and issues via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints in a professional manner.
• Document customer interactions and maintain accurate records.
• Collaborate with other departments to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree.
• Experience Level: 1 year
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic and customer-focused attitude.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize accordingly.
• Working Conditions: Availability to work in shifts, including evenings and weekends.