Description

• Assist customers by providing product and service information.
• Resolve customer issues and complaints with effective solutions.
• Document customer interactions and maintain detailed records.
• Coordinate with relevant departments to ensure timely responses to inquiries.
• Provide feedback on processes and suggest improvements for customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years in customer service or healthcare-related roles.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Proficient understanding of case management and care management organizations.
• Qualities and Traits: Ability to work in a fast-paced environment.
• Qualities and Traits: Strong problem-solving abilities and attention to detail.

Offer:

Earn Up To: 39K / month

Upon Hire:

- 28,000 basic pay

- 1,000 flex fund allowance

Other benefits:

-20% Night differential

-HMO coverage for employee upon Day 1 and HMO dependents upon certification

-Life and Accident Insurance

-Monthly incentive program

-Annual performance appraisal

-13th + 14th month Pay