• Provide exceptional customer service by responding to inquiries in a timely and professional manner.
• Assist customers with product information, order status, and issue resolution.
• Utilize problem-solving skills to address complaints and escalate as necessary.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions using call center software.

Requirements:

• Education: High School Diploma or equivalent highlighted
• Experience: 0–2 years highlighted
• Strong communication skills in English
• Customer service orientation and friendliness
• Effective problem-solving abilities
• Ability to work effectively in a team
• Basic technical skills and familiarity with call center operations