Description

• Manage incoming calls and customer inquiries effectively and efficiently.
• Provide accurate information regarding products and services.
• Assist customers with complaints and issues, ensuring satisfaction.
• Document customer interactions and maintain detailed records.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years of customer service experience
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Strong attention to detail and patience
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Working Conditions: Comfortable working in a fast-paced environment