• Act as the first point of contact for customers, addressing inquiries and resolving issues.
• Provide exceptional customer service by understanding customer needs and delivering effective solutions.
• Maintain accurate and organized records of customer interactions and transactions.
• Collaborate with team members to achieve company goals and improve service delivery.
• Utilize technical skills to navigate customer service software and platforms efficiently.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No experience required; entry-level candidates are encouraged to apply.
• Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
• Skills and Competencies: Excellent English language skills, both verbal and written.
• Skills and Competencies: Strong organizational skills and a solid work ethic.
• Qualities and Traits: Ability to work effectively in a team-oriented environment and adapt to changing customer needs.