• Assist customers with inquiries and provide exceptional service.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.
• Utilize Salesforce to track customer information and support requests.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years in customer service
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Proficiency in Salesforce
• Skills and Competencies: Strong command of the English language
• Qualities and Traits: Empathetic, patient, and detail-oriented