• Handle customer inquiries and provide accurate information.
• Resolve customer issues in a timely and efficient manner.
• Maintain a positive and professional attitude when addressing customer complaints.
• Collaborate with team members to enhance customer satisfaction.
• Document interactions and feedback in the customer service database.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Skills and Competencies:Excellent English language skills
• Strong problem-solving abilities
• Ability to work well in a team
• Experience in a call center environment is a plus