Description

• Provide exceptional customer service through various channels including phone, email, and chat.
• Respond to customer inquiries and resolve issues effectively and promptly.
• Assist in scheduling appointments and managing customer bookings.
• Collaborate with team members to enhance service delivery and resolve customer concerns.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficiency in English, excellent customer service skills, scheduling abilities, and problem-solving aptitude.
• Qualities and Traits: Strong team player with a positive attitude and willingness to learn.
• Working Conditions: Availability to work varying shifts including evenings and weekends.