• Provide outstanding customer service and support to clients via phone, email, and chat.
• Respond promptly to customer inquiries and resolve issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Create a positive client experience by actively listening and understanding customer needs.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0-2 years of experience).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Working Conditions: Available to work flexible hours, including evenings and weekends if required.