• Assist customers with inquiries regarding products and services.
• Provide excellent customer support via phone, email, and chat.
• Resolve customer complaints in a timely and effective manner.
• Document customer interactions and feedback accurately.
• Collaborate with other departments to enhance customer satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Strong interpersonal skills
• Qualities and Traits: Patience and empathy