• Respond to customer inquiries and resolve issues in a timely manner.
• Provide product and service information to customers effectively.
• Maintain a high level of customer satisfaction through courteous and professional communication.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Strong problem-solving skills, ability to handle difficult customers with patience.
• Working Conditions: Ability to work in a fast-paced environment, flexibility in working hours may be required.
• Qualities and Traits: Excellent verbal and written communication skills, a positive attitude, and empathy towards customer needs.