• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and offer appropriate solutions in a timely manner.
• Maintain customer records and update account information as needed.
• Work collaboratively with team members to enhance customer satisfaction.
• Participate in training sessions to improve communication and problem-solving skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Strong communication skills, customer-focused attitude
• Responsibilities and Duties: Ability to manage customer inquiries efficiently
• Qualities and Traits: Patience, empathy, and a positive demeanor
• Working Conditions: Fast-paced office environment, typically full-time hours