• Non - Voice Account
• Provide exceptional customer service support through various communication channels.
• Assist customers with inquiries, complaints, and product-related information.
• Document customer interactions and feedback in the company database.
• Work collaboratively with team members to enhance customer satisfaction.
• Resolve customer issues in a timely and efficient manner, escalating when necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong proficiency in English language
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Positive attitude and strong problem-solving abilities
• Working Conditions: Comfortable working environment with flexible scheduling