• Respond to customer inquiries in a timely and professional manner.
• Resolve customer complaints and provide appropriate solutions.
• Maintain detailed records of customer interactions.
• Assist customers with product knowledge and service-related questions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years (Fresh Graduate/Student acceptable)
• Skills and Competencies: Proficient in English language and strong customer service skills
• Qualities and Traits: Excellent communication skills and a positive attitude
• Working Conditions: Must be able to work in a fast-paced environment