Description

• Provide exceptional customer service to clients and address inquiries promptly.
• Handle customer complaints and provide appropriate solutions and alternatives.
• Maintain thorough knowledge of products and services to assist customers effectively.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0-2 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy when dealing with customers.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.