Branch Customer Relations Specialist (LAGUNA)

Sumisho Motor Finance Corporation

1.3-1.6Kر.س[شهريًا]
في الموقع - لاجونا<1 سنة خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

Duties and Responsibilities

  • Handles all assigned customer-related inbound calls, SMS, and emails.
  • This will include but not limited to the following: Loan balance inquiry, loan prospect inquiry, collection-related issues, requests for loan adjustments, and payment arrangement.
  • Handles all customer-related outbound calls for requests, follow-ups, inquiries related to customer’s Sumisho loan.
  • Handles customer-related document releases for closed accounts handling.
  • Handles the endorsement of closed accounts to loan operations for proper turn-over of documents to the customer.
  • Corresponds to dependencies such as other departments for the resolution of customer concerns.


Branch Customer Relations Specialist Function:

  • Customer-Related Transactions – end to end support for customers with loan inquiries, requests, and complaints handling.
  • Internal and external customer relations handling.
  • Handling customer engagement on retention-related initiatives.
  • Frontline handling of customers visiting the branch or Head Office.
  • Facilitate and participate in Customer Relations Management related activities and functions.
  • May provide reports related to CRM handling.


Candidate Qualifications

  • Candidate must have a Bachelor's/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, others, or equivalent.
  • Preferably 6-months to 1-year experienced employee specialized in Customer Service or equivalent.
  • Amenable to report in Cabuyao, Laguna branch.
خدمة العملاء
Preview

Sumisho Motor Finance Corporation

HR OfficerSumisho Motor Finance Corporation

رد اليوم 0 مرات

موقع العمل

Sumisho. 74CF+3PJ, Manila S Rd, Cabuyao City, Laguna, Philippines

نشر بتاريخ 22 October 2025

الإبلاغ عن هذه الوظيفة

تذكير أمان Bossjob

إذا كانت الوظيفة تتطلب العمل خارج البلاد، يرجى أن تكون متيقظًا وأن تحذر من الاحتيال.

إذا واجهت صاحب عمل قام بالإجراءات التالية أثناء بحثك عن وظيفة، يرجى الإبلاغ عنه فورًا

  • يحجب هويتك،
  • يتطلب منك تقديم ضمان أو يجمع ممتلكات،
  • يجبرك على الاستثمار أو جمع الأموال،
  • يجمع فوائد غير قانونية،
  • أو حالات غير قانونية أخرى.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App