Role : Customer Service Bahasa & English Speaker

Fresh Graduate or SPM Leaver encouraged to apply

Location:- Johor Bahru

Type : 2 Years Contract will be renewable Yearly basis

Basic Salary : RM 1,900 - RM 2,100 + Additional Allowances Provided

Working days : Mon-Sun (6 days work 1 days off Rotational)

Working hours : Rotational Shift

Language : English & Malay

Intake Date: 26th Nov 2025

DUTIES AND RESPONSIBILITIES:

• Answer incoming calls including email and chat in a timely manner.
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information.
• Meet personal/team qualitative and quantitative targets.
• Handle simple to difficult inquiries in a given span of time.
• Provide accurate information and excellent customer service.
• Research required information using available resources.

Requirements:

• Open for SPM Leaver & Fresh Graduate
• Completed with SPM Certificate
• Good Communication in English & Bahasa