We are seeking talented and enthusiastic Customer Service Representatives to join our fast-paced and dynamic team at Sagility Iloilo. As a fulltime Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients in the healthcare industry. This is an excellent opportunity for fresh graduates to kickstart their career in a rewarding and challenging role.

What you'll be doing

1. Handling inbound customer inquiries and requests via telephone, email, and other communication channels
2. Addressing customer concerns and issues in a professional and efficient manner
3. Providing accurate and up-to-date information to customers
4. Documenting customer interactions and maintaining detailed records
5. Collaborating with cross-functional teams to ensure seamless customer service delivery
6. Actively participating in training and development programs to continuously improve your skills

What we're looking for

1. A passion for providing excellent customer service
2. Strong communication and interpersonal skills
3. Ability to multitask and work in a fast-paced environment
4. Excellent problem-solving and critical thinking skills
5. Proficiency in English, both written and verbal
6. Familiarity with call centre or customer service experience is preferred, but not required
7. Willingness to learn and adapt to new technologies and processes

What we offer

At Sagility Iloilo, we are committed to providing a supportive and rewarding work environment. Some of the key benefits you can expect include:

1. Competitive salary and performance-based bonuses
2. Comprehensive health and wellness benefits
3. Opportunities for career advancement and professional development
4. A dynamic and collaborative team culture
5. Flexible work arrangements and work-life balance initiatives

About us

Sagility Iloilo is a leading provider of customer service solutions in the healthcare industry. With a focus on innovation and customer-centricity, we have established a reputation for delivering exceptional service to our clients and their customers. Join our team and be a part of our exciting growth journey!

Apply now and take the first step towards a rewarding career with Sagility Philippines B.V. Branch Office.