Description

• Assist customers with inquiries via phone, email, or chat.
• Provide effective solutions to customer issues and complaints.
• Maintain accurate customer records and documentation.
• Collaborate with team members to enhance customer satisfaction.
• Participate in training to improve product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience preferred
• Skills and Competencies: Proficiency in English language, excellent customer service skills, and strong problem-solving abilities
• Qualities and Traits: Team player with a friendly attitude and willingness to learn
• Responsibilities and Duties: Capability to assist in back office support and sales pitching
• Working Conditions: Fast-paced call center environment