Description

• Provide exceptional customer service to clients through various communication channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain a positive attitude and work collaboratively with team members.
• Document customer interactions in our database accurately.
• Follow company policies and procedures to ensure high-quality service delivery.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 0–2 years of customer service or related experience preferred.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude, patience, and ability to work under pressure.
• Responsibilities and Duties: Ability to follow scripts and procedures while maintaining a personal touch in interactions.