Description

• Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, and chat.
• Assist customers with product information and guide them through troubleshooting processes.
• Maintain accurate records of customer interactions and processing transactions.
• Collaborate with team members to enhance customer experience and ensure service efficiency.
• Participate in ongoing training and development to improve skills and knowledge of products and services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
• Working Conditions: Office environment with flexible shifts available.