Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries and provide solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the customer experience.
• Identify and escalate issues to the appropriate department when necessary.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of experience in customer service or a related field.
• Skills and Competencies: Proficient in English Language, strong customer service skills, effective scheduling abilities, and problem-solving skills.
• Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
• Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.