Description

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Assist in the development of customer service policies and procedures.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Empathetic and patient attitude towards customers
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Must be able to work flexible hours, including weekends and holidays