Description

• Answer incoming calls and respond to customer inquiries effectively.
• Provide excellent customer service by addressing issues and resolving complaints.
• Schedule appointments and provide information about products and services.
• Document and maintain customer records accurately.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in a call center or customer service role
• Skills and Competencies: Strong communication and English language skills
• Skills and Competencies: Excellent problem-solving and technical skills
• Qualities and Traits: Team player with a strong work ethic and interpersonal skills
• Skills and Competencies: Ability to handle diverse customer interactions and maintain professionalism