Description

• Provide exceptional customer support via virtual channels.
• Handle customer inquiries efficiently and effectively.
• Document and maintain records of customer interactions.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to work independently in a virtual environment.
• Qualities and Traits: Strong problem-solving abilities and customer-oriented mindset.
• Working Conditions: Comfortable working in a remote setup.