Description

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer issues and inquiries promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Assist in the development of customer service policies and procedures.
• Contribute to team efforts and provide feedback for service improvement.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Customer-focused and empathetic attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Must be adaptable to schedule changes, including evenings and weekends