Description

• Serve as the primary point of contact for customers and assist them with inquiries and concerns.
• Provide accurate information regarding products and services offered by the company.
• Process orders, returns, and exchanges in a timely and efficient manner.
• Maintain a positive attitude while managing customer interactions.
• Document customer interactions and feedback to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving skills and a customer-oriented attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
• Working Conditions: Typically involves working in an office environment or remotely