Alorica Cebu Apas Is Hiring!

Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents

Ready to start (or restart) your BPO career in a supportive, growth-focused environment?

Alorica Cebu – Apas is now hiring Customer Service Representatives — and yes, we accept applicants with NO call center experience.

Whether you’re a newbie, a career shifter, or a tenured agent, Alorica Cebu Apas offers real opportunities, a smooth application process, and career growth even without a college degree.

Career Shifter? You’re Welcome Here.

Even if you’re coming from a different industry, you can still apply.

We regularly accept applicants with experience from:

• Jollibee, McDonald’s, Starbucks, Dunkin’
• SM / Robinsons / Ayala malls (sales staff, cashiers, concierge, promoters)
• Puregold, Savemore, Alfamart, Mercury Drug
• Ace Hardware, Handyman, Wilcon Depot
• Hotels & hospitality (front desk, concierge, housekeeping, service crew)
• Restaurants, fast food, retail, delivery riders, office staff, and more
• Many accounts are easy to learn, and the team is very supportive — plus you’ll receive tips, guidance, and coaching throughout the process.
• Paid training is provided (you’ll learn everything step-by-step).

Why Apply at Alorica Cebu Apas?

• No BPO Experience Needed – training and coaching provided
• Beginner-Friendly Hiring – perfect for first-time applicants
• Competitive Salary Package for BOTH newbies and experienced agents
• Supportive Recruitment Team – guidance during assessments + interview tips
• Career Growth & Promotions – performance-based, not diploma-based
• Great Culture & Work Environment – teamwork, support, and leadership development

At Alorica, it’s common to see people grow into roles like:

Trainer | QA | Team Leader | SOM | OM

Even if you’re not a degree holder, you can still climb the ladder through performance and dedication.

Easy & Guided Application Process

We know applying can feel stressful — that’s why applicants get support.

Expect guidance during:

• Pre-screening
• Assessments
• Interview preparation
• Next steps and onboarding reminders

You won’t be left guessing — we help you succeed.

• Basic Qualifications (Newbie-Friendly!)
• At least Senior High School (SHS) Graduate
• High School Graduate (Old Curriculum) – accepted
• With or without BPO experience
• Willing to work onsite in Cebu (Apas)
• Basic English communication skills

Job Role Overview

• Assist customers with inquiries and concerns
• Provide accurate and friendly support
• Follow call flow and quality standards
• Deliver excellent customer experience
• Don’t worry — full PAID training is provided, and beginners are welcome!

Prime Location – Alorica Cebu (Apas)

Work in one of Cebu’s most accessible business areas:

Apas, Cebu City

Easy commute from Lahug, IT Park, Banilad, Talamban, Mabolo, Mandaue, Consolacion, and nearby Cebu City areas

Surrounded by restaurants, cafes, malls, and essentials — great options before/after shift

Comfortable area + professional workplace vibe

Less travel stress, more time for rest and life.

Join Alorica Cebu Apas Today

If you want a workplace that offers:

• long-term stability
• supportive leaders
• real promotion opportunities
• paid training + coaching
• and a clear path to grow your career

Apply now and be part of a team that supports your success from Day 1.