Client Profile: Over 25 years of experience in leading and providing excellent solutions in digital platform. Presenting AI powered product designed to attract and meet the needs of the businesses.  

• Handling inbound and outbound calls, messages and email
• Develop and maintain high customer satisfaction.
• Upselling and recommending products and services
• Responsible for responding with issues and manage escalations by coordinating Team Leads
• Collaborating with internal teams regarding with policies, products and services

Position: Customer Service Representative

Industry: IT Company

Salary: Php20,000 – Php25,000

Location: Cebu IT Park, Cebu, City

Schedule: Monday – Friday (Nightshift)

Work Set up: Work on site/Hybrid

Benefits:

• Government mandated Benefits
• HMO
• 13^th month pay
• Vacation Leave Credits
• Leave Credits

Recruitment Process:

• Initial interview - Online
• 2^nd Interview- Face to Face
• Final interview – Face to Face
• JOB OFFER

Look for Ms. Lira

• Bachelor’s Degree Holder
• Open for undergraduates
• At least 6 months working experience in customer service representative role
• Experience working with same industry is advantage
• Amenable to work as soon as possible