NOW HIRING! NON-VOICE CUSTOMER SERVICE REPRESENTATIVES – IBEX BOHOL (TAGBILARAN)

Premium Non-Voice BPO Opportunity for Experienced Agents

Ready to level up your BPO career while working in one of the most relaxed and scenic locations in the Philippines?

IBEX Bohol – Tagbilaran is now hiring Experienced Non-Voice Customer Service Representatives for an onsite international account.

This role is perfect for agents who want a less stressful non-voice setup, career stability, and long-term growth—without relocating to Metro Manila.

Job Overview – Non-Voice Customer Service Representative

As a Non-Voice Customer Service Representative, you will:

• Handle customer concerns via chat and/or email (no calls)
• Provide accurate, timely, and professional responses
• Resolve customer issues using strong analytical and written communication skills
• Follow account-specific guidelines and workflows
• Maintain quality, productivity, and customer satisfaction standards
• Work closely with a supportive team and approachable leaders

Who Can Apply

• At least 18 months International BPO Experience (required)
• Experience in Non-Voice, Chat, or Email support is a strong advantage
• Senior High School (SHS) Graduate
• High School Graduate (Old Curriculum)
• Willing to work onsite in Tagbilaran, Bohol

Other Qualifications

• Strong written English communication skills
• Detail-oriented, organized, and quality-focused
• Able to multitask and manage multiple chats or tickets
• Self-motivated and open to continuous learning
• Team player with professionalism and integrity
• Willing to work shifting schedules

Why Join IBEX Bohol – Tagbilaran?

• Competitive salary package for experienced agents
• Non-Voice account – reduced call volume and stress
• Paid training and account upskilling
• HMO coverage and government-mandated benefits
• Supportive leadership and people-first culture
• Clear career growth opportunities within IBEX
• Stable international account with long-term employment

Prime Location – IBEX Bohol (Tagbilaran City)

• Work near home while building an international BPO career
• Accessible from Tagbilaran and nearby Bohol towns
• Enjoy a better work-life balance in a relaxed provincial setting
• Perfect for professionals who want career growth without Metro traffic

Grow Your Career with IBEX

At IBEX Bohol, high-performing agents are given opportunities to advance to SME, QA, Team Leader, and Trainer roles, even in non-voice programs.

How to Apply

Submit your Complete Name, Email Address, Mobile Number, and Updated Resume.

Qualified applicants will be contacted promptly for the next steps.