As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.

Requirements

Key Responsibilities:

• Manage incoming calls with professionalism and courtesy

• Assist customers by providing product and service details

• Address and resolve issues promptly and accurately

• Handle account updates, service requests, and related transactions

• Keep records updated and document customer interactions

• Adhere to company policies, scripts, and performance standards

Requirements:

At least 6 months call center experience

Good communication skills

Confident in speaking in English

HS/SHS graduate

Perks & Benefits.

Paid training-Eam while you learn!

Bonus opportunities-Performance-based rewards & incentives

HMO coverage Your health matters to us