• Assist customers with inquiries via phone, email, or chat, providing timely and effective solutions.
• Maintain a high level of professionalism and customer service throughout all interactions.
• Document and track customer interactions and feedback to improve service quality.
• Collaborate with team members to enhance overall customer experience and resolve issues.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and problem-solving abilities
• Working Conditions: Flexible hours, including evenings and weekends may be required