Description

• Provide exceptional customer service through various channels, including phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer experience.
• Engage in ongoing training to improve product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, excellent customer service skills, experience in a call center environment
• Qualities and Traits: Strong communication skills, problem-solving abilities, and a customer-oriented mindset
• Working Conditions: Flexible schedule, including evenings and weekends may be required