Patient Care Representative

E-Solutions IT Services

1.7-2Kر.س[شهريًا]
في الموقع - مدينة كويزون1-3 سنوات خبرةمدرسة ثانوية/عليادوام كامل
مشاركة

وصف الوظيفة

الوصف

  • Schedule and confirm patient appointments for radiology procedures, including MRI, X-ray, Mammogram, CT scans, and Ultrasounds.
  • Utilize Exa RIS (Konica) to efficiently manage patient scheduling, records, and workflow.
  • Verify insurance details, pre-authorizations, and patient eligibility before scheduling procedures.
  • Provide patients with clear instructions regarding preparation, arrival times, and necessary documents.
  • Answer patient inquiries, resolve scheduling conflicts, and reschedule appointments as needed.
  • Coordinate with radiology technologists and healthcare providers to ensure seamless patient care.
  • Maintain patient confidentiality in compliance with HIPAA and company policies.
  • Handle high-volume calls while maintaining professionalism and empathy.
  • Document patient interactions, appointment details, and any special requests accurately.
  • Assist with administrative tasks related to radiology scheduling and data management.

المتطلبات

  • Minimum 1 year of experience in a healthcare scheduling account
  • Familiarity with Exa RIS (Konica) or other Radiology Information Systems (RIS) is a plus
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in scheduling software and Microsoft Office Suite
  • Knowledge of medical terminology and radiology procedures is an advantage
  • High school diploma or equivalent required; Associate’s degree in healthcare administration is a plus
خدمة العملاء
Preview

Nina Stephanie Tanawit

HR OfficerE-Solutions IT Services

موقع العمل

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

نشر بتاريخ 04 March 2025

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