• Review and moderate user-generated content to ensure compliance with community guidelines.
• Respond to customer inquiries and resolve issues in a timely manner.
• Collaborate with team members to improve content moderation processes.
• Conduct quality assurance reviews on moderated content.
• Maintain accurate records of content reviewed and decisions made.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language and strong communication skills
• Qualities and Traits: Strong work ethic, problem-solving abilities, and interpersonal skills
• Responsibilities and Duties: Ability to work in a fast-paced environment with high attention to detail
• Working Conditions: Flexible working hours may be required to accommodate global online communities