Job description:

• Handles and monitors in-house collection follow-up bucket of 1-30 days past due.
• Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.
• Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.
• Documents follow-up notes and updates clients’ profile
• Prepares input sheets for adjustments and posting of payment and pay-offs.
• Prepares entries of redeposits of returned checks.
• Analyzes client profile, computes payment dues and prepares order of payment to cashier.
• Obtains complete and updated information of clients’ credit record; reconciles ledger and payment dues.
• Performs other job related duties as assigned.

Qualifications:

• Graduate of a Bachelor's Degree in Business Administration, Marketing or Communications, and other related courses
• With active listening skills, problem solving skills, customer service
• Written and Oral Communication Skills
• Willing to work onsite (Makati Head Office).

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person