Job Title: Clinical Interviewer / Healthcare Staffing Specialist

We are looking for a highly motivated professional who is well-versed in clinical knowledge, healthcare staffing, people leadership, and job matching. This role will interview local and US healthcare professionals and clinicians/travelers to help fill positions that match their clinical skills and hospital unit needs.

Responsibilities:

• Conduct phone/video interviews for local and US clinicians/travelers following standards set by the Clinical Team
• Maintain standards in interviewing, respond to clinician/traveler queries, and promote active communication and interprofessional collaboration with recruiters/unit managers
• Complete interview feedback forms using standardized computer systems/applications
• Adhere to a 2-hour turnaround time (TAT) for submission of interview documentation post-interviews
• Accomplish scheduled self and peer evaluation forms on a monthly basis

Qualifications:

Licensure & Education:

• Must hold and maintain current RN license (USRN and PRC)
• Must have completed Bachelor’s Degree in Nursing and/or Master’s Degree in Nursing

Experience:

• Minimum of 5 years of hands-on nursing experience
• Recent healthcare facility experience (within last 3 years)
• Minimum of one-year progressive leadership experience
• Knowledge of healthcare travel industry and candidate credentialing

Skills & Competencies:

• Thorough knowledge of policy and procedure interpretation, writing, and teaching
• Exceptional relational skills, with a focus on rapport-building, listening, and teaching skills
• Able to manage multiple computer systems and applications at once with strong attention to detail
• Adapt to frequent changes in workload; able to prioritize and organize daily tasks effectively and without supervision
• Excellent written and oral communication skills
• Excellent problem-solving skills
• Exceptional customer service orientation
• Experience working in a team-oriented, collaborative environment
• Positive attitude and demeanor