• Provide prompt and effective chat support to customers.
• Assist customers with inquiries, issues, and product information via chat.
• Maintain a high level of professionalism and empathy in every customer interaction.
• Collaborate with team members to optimize service and improve customer satisfaction.
• Document and record customer interactions for future reference and training purposes.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred
• Experience Level: 0–2 years of experience in customer service or support
• Skills and Competencies: Strong customer-oriented mindset
• Skills and Competencies: Excellent collaboration and teamwork skills
• Qualities and Traits: Patience and resilience in handling challenging customer interactions