• Manage inbound and outbound customer calls in a timely manner.
• Provide excellent customer service and support to clients.
• Handle customer inquiries and resolve issues efficiently.
• Input customer information accurately into the system.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, strong customer service abilities, effective problem-solving skills, excellent interpersonal skills, familiarity with call center operations
• Working Conditions: Fast-paced call center environment
• Qualities and Traits: Empathetic, patient, and adaptable