As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor

Key Responsibilities

• Manage incoming call with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Requirements

• At least 1 year Telco experience
• Good communication skills
• Confident in speaking in English
• HS/SHS graduate

Perks & Benefits.

• Paid training-Earn while you learn!
• Bonus opportunities-Performance-based rewards & incentives
• HMO coverage Your health matters to us