Description

• Handle incoming calls and respond to customer inquiries effectively.
• Provide accurate information about products and services.
• Resolve customer complaints and issues with a focus on customer satisfaction.
• Document call details in the system for tracking and reporting.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:Entry-level (0–2 years).
• Skills and Competencies:Excellent English language proficiency.
• Skills and Competencies:Strong customer service orientation.
• Skills and Competencies:Effective problem-solving abilities.
• Qualities and Traits:Excellent people skills and teamwork ability.