Description

• Assist customers with inquiries and provide information regarding products and services.
• Resolve customer complaints in a professional manner.
• Maintain customer records and update account information as needed.
• Work collaboratively with team members to enhance customer experience.
• Provide feedback on processes and suggest improvements to customer service initiatives.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills and customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team and handle multiple tasks efficiently.
• Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.