• Handle incoming calls and respond to customer inquiries efficiently.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues promptly.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to achieve performance goals.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English, strong customer service skills, effective problem-solving abilities, excellent people skills, and familiarity with call center operations.
• Qualities and Traits: Patience, adaptability, and a positive attitude.
• Responsibilities and Duties: Ability to manage multiple tasks and priorities in a fast-paced environment.