• Assist customers with inquiries and provide exceptional service over the phone.
• Resolve customer issues efficiently and promptly, ensuring satisfaction with services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve service targets and enhance customer experience.
• Participate in training and development programs to improve product knowledge and service skills.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years in customer service or related field.
• Skills and Competencies:Proficiency in English, strong customer service skills, experience in call center operations.
• Qualities and Traits:Effective communicator, empathetic, patient, and able to work in a fast-paced environment.
• Responsibilities and Duties:Ability to handle multiple tasks and work well under pressure.