• Handle incoming customer calls and inquiries effectively.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints in a timely manner.
• Document all customer interactions in the call tracking system.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent English language proficiency
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Familiarity with call center operations