• Handle incoming customer calls and inquiries with professionalism and accuracy.
• Provide information about products and services to customers.
• Resolve customer issues and complaints effectively and efficiently.
• Follow up with customers to ensure satisfaction and retention.
• Maintain and update customer records in the system accurately.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English, Strong customer service skills, Excellent problem-solving abilities, Excellent people skills
• Responsibilities and Duties: Ability to multitask and work in a fast-paced environment
• Qualities and Traits: Positive attitude, Strong communication skills, Team player