• Handle incoming customer calls and provide timely assistance.
• Resolve customer inquiries and issues effectively.
• Document all interactions and maintain accurate records.
• Collaborate with team members to improve service quality.
• Continuously update knowledge of products and services.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent English language communication skills
• Skills and Competencies: Strong customer service orientation
• Qualities and Traits: Effective problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills