• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information and solutions to customer issues.
• Maintain detailed records of customer interactions in the database.
• Collaborate with team members to ensure high levels of customer satisfaction.
• Assist in identifying areas for improvement in customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent English language proficiency
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong people skills and a friendly demeanor