• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Provide accurate information about products and services to assist customers effectively.
• Resolve customer complaints and issues, ensuring customer satisfaction.
• Document customer interactions and maintain organized records.
• Collaborate with team members to enhance service delivery and improve processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Proficient in English language (written and verbal)
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Strong work ethic and a positive attitude